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“The entire day, Mr Cratchit…?!?”
December 21, 2017

Customer Services: Christmas opening hours

Need help with one of our games over Christmas?

Contact our Customer Services team, who will be very pleased to help out.

Find them at - fill in the web form and they'll get back to you, or - even better - give them a ring (01702 200660) to talk directly to a human being.

Except for weekends/Bank Holidays they'll be available as usual between Christmas and the New Year. Which means:

Closed on Christmas Day and Boxing Day

Open as usual, 9am-5pm on the 27/28/29 December

Closed on the weekend of 30/31 December, and on New Year's Day

Back to normal on Tuesday 2 January...

Our social media minions will be on very reduced hours, and it's unlikely that we'll be picking up on any social media queries until the New Year. So if you want a quick response then do use the details above.

* * *

If you’ve dusted off an old game and found that the instructions or rules have gone AWOL then we can help right away. (We get a huge amount of people on this site searching for game instructions – they’re the first thing that kids toss to one side and the dog munches up.)

You’ll find downloadable instructions for all our games here:

That page even covers lots of the games that we don’t make any more, so hopefully it should see you through.

And finally…

Have a great Christmas, a wonderful New Year, and thank you for continuing to support British board games!

The team at Drumond Park.


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